Frequently Asked Questions

I do! If there’s a project that you’d like to discuss please don’t hesitate to get in touch using the form on the contact page or directly via email to hello@madzillus.com
Probably. Most products do get restocked. Occasionally the time comes for a product when it won’t get restocked.
If you want to ask me about a specific item, you can get in touch using the form on the contact page or directly via email to hello@madzillus.com
I get asked this A LOT. This is possibly the most frequently asked question. The answer is yes! Madzillus is a one-person-show and I designed everything you see myself.

Yes! We ship from the UK using Royal Mail.
Please be aware that you may have to pay customs charges if you are not in the UK.
A note to US customers: I am still shipping to you! Royal Mail in the UK have put in place a ‘fees paid upfront’ system for the sender, so you shouldn’t have to pay any fees on arrival of your goods but I cannot guarantee this.
We use Royal Mail 1st Class and Tracked 48 for UK orders depending on parcel size.
We use International Tracked for international orders.
Please allow for 4-6 business days shipping on UK orders and up to 3-4 weeks for international orders.
If your order hasn’t arrived within the expected time frame please contact us with your order number via email to hello@madzillus.com
Please see our Returns and Refunds Policy for details

Mads’ Mail Club subscription is over on Patreon
Postage is expensive. I’m sorry about this and I’ve tried to keep international costs as low as possible!
The art you receive depends on which tier option you choose!
Find all the info on Patreon
As with everything in the Madzillus shop, everything you see is designed with care by Mads (that’s me)!